Digital Risk Basics for Service Providers

About Course

Most service providers provide a lot of training and policies on how staff can protect client confidentiality while following privacy laws. However, these practices may be less useful online. This module shares information on using digital tools securely. It helps organizations without technical staff assess and use digital services effectively. Each unit builds on computer basics and provides resources for further learning.

Course Content

Introduction to the Module

  • Welcome
  • Learning Outcomes
  • Navigating the Module
  • Managing your Learning Journey
  • Unit Summary and Next Steps

Digital Security Risks

Best Practices

Email and File Security

Encryption

Safety Planning

Auditing Organizational Practices

Conclusion

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