Most service providers provide a lot of training and policies on how staff can protect client confidentiality while following privacy laws. However, these practices may be less useful online. This module shares information on using digital tools securely. It helps organizations without technical staff assess and use digital services effectively. Each unit builds on computer basics and provides resources for further learning.

As support staff, we're often equipped with training and policies to uphold client confidentiality and privacy laws. However, when it comes to online interactions, these practices might not be as effective. That's where this module comes in. It's designed to guide us in securely utilizing digital tools. Each unit builds on computer basics and provides resources for further learning.